The Integrated Care Board (ICB), who is responsible for commissioning healthcare services in West Suffolk says it wants to put "patients at the heart of their decision making". To ensure that patient's voices are heard, it is essential there is a strong patient group to feed back to the ICB.

At the PPG, we work collaboratively with Hardwicke House Group Practice regarding issues and matters that affect patients.

Patients are encouraged to join the PPG to represent a wide range of health conditions, ages and the interests of carers.

Interested in joining?

Contact Jean Mealham - Secretary
jmealham@gmail.com

Other Contacts

Sue Ayres - Chair
07368 669092
wsma1946@outlook.com

Eric Catton - Vice Chair
07765 072872
ericcatton@gmail.com

• Links the practice staff and patients views
• Assists with patient satisfaction surveys.
• Links the practice and wider community representative groups eg. Integrated Care Board (ICB), Healthwatch, Age UK etc.
• Raises awareness of local support groups.
• Shares best practice and good ideas to enhance the well-being of patients and staff.
• Provides input to practice information, with the goal to ensure the content meets local needs and is accessible to all patients.
• Supports organisation of patient information events
• Provides a sounding board and input to major changes to services