Confidentiality and data protection

Your doctor and other health professionals caring for you, keep records about your health and any treatment and care you receive from the National Health Service (NHS). These help ensure that you receive the best possible care from us. They may be written down (manual records), or held on a computer.

We have a comprehensive team of clinical and administrative staff who are trained in the requirements of both the Data Protection Act and NHS Information Governance.

Download this leaflet if you would like to know more about what information we keep about you, how it is used and how you can gain access to your health records.

Getting access to your own health records

The Data Protection Act 1998, which came into force on 1st March 2000, and the subsequent General Data Protection Regulations, that came into force on 25th May 2018, allows you to find out what information is held about you by making a Subject Access Request. It applies to your health records.

If you want to see your records you should make a written request to the practice manager using this form. There may be circumstances where a charge will be made. You should also be aware that in certain circumstances your right to see some details in your health records may be limited in your own interest or for other reasons.

Since 1st April 2016, you may register to view online most information on your GP medical record. Ask reception for details about registering.

Zero Tolerance

This practice operates a zero tolerance policy against violence, abuse and discrimination towards doctors, practice/attached staff and other patients.

Such action could result in removal from the practice list.

Disabled access

All our surgeries have wheelchair access. Please ask at reception if you require assistance.

Freedom of Information - Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the 'classes' of information the practice intends to routinely make available.

This scheme is available from the practice manager.

GP Net Earnings

NHS England require that the net earnings of doctors engaged in the Practice is publicised, and the required disclosure will be shown below by 31st March 2017.

However, it should be noted that the prescribed method for calculating earnings is potentially misleading, because it takes no account of how much time doctors spend working in the Practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

The average pay for GPs working at Hardwicke House Group Practice during the year ended 31 March 2016 was £91,921 before tax and national insurance. This is for 15 full-time and part-time GPs who worked in the practice for more than 6 months.

Hardwicke House Surgery

Stour Street, Sudbury, Suffolk CO10 2AY
01787 370011

Meadow Lane Surgery

22 Meadow Lane, Sudbury, Suffolk CO10 2TD
01787 310000

Church Square Surgery

Church Square, Bures, Sudbury CO8 5BS
01787 227529

Stonehall Surgery

Nethergate Street, Clare, Sudbury CO10 8NP
01787 278999

The Cornard Surgery

67 Pot Kiln Road, Gt. Cornard, Sudbury CO10 0DH
01787 880337